Washer started leaking the day it arrived.
Bob NYC
11/2/2022
I bought this new LG Washer a few weeks ago. After it was installed we noticed that water was leaking from under the unit and running out on top of and under our floor tiles. I called LG and they said they dont do repairs in Manhattan and they would look for a local repair company. Meanwhile the store I bought it from sent two guys who first said no leak and then when I ran it they determined that there was a drainage leak and they reported this to LG. After another long wait LG sent a repairman who arrived WITHOUT THE PART. We are now waiting for the part to arrive so we can have a THIRD team of repairmen come to our house. It has been exactly 6-weeks since the unit arrived and we still have not been able to use it. Should we blame this on Covid or total incompetence?
Originally posted on lg.com
No, I do not recommend this product
Intelligent
Lormar
9/26/2022
Seems to be doing a good job washing my clothes and I especially like the feature where it turned itself off at the end of the cycle. Also theres a lot of different options which makes it fun to use
Originally posted on lg.com
Yes, I recommend this product
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LG Washer/dryer
ElizaA
8/11/2022
This W/D set has exceeded my expectations: its efficient effective and quiet. The only difficulty I had was on the first night trying to figure out how to switch from warm cold water. I logged on to Chat the owners manual wasnt clear to me and the rep simply told me that since the temperature was preset to warm I couldnt change it. I looked for info on
YouTube and found instructions on how to do it as well as how to turn off the audible alarms
Originally posted on lg.com
Yes, I recommend this product
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Stopped working after 10 months
SophieB2
8/10/2022
My first review wasnt posted so heres the short version. Our washing machine stopped working after 10 months due to issues with the vibration sensor. Five months after submitting a request for service under the warranty and our unit has not been repaired nor refunded. Lousy product but even worse customer service.
Originally posted on lg.com
No, I do not recommend this product
Leaked after 10 months
KeithO
7/18/2022
I liked this unit until it started leaking. In less than 1 year. Calling to get it repaired.
Originally posted on lg.com
No, I do not recommend this product
Nice washer but small
LisaKJ
7/8/2022
Nice washer but is almost 1/2 the size of its matching dryer 1/2 size smaller that is. The matching dryer has lots of room but unfortunately it would take several loads in order to fully take advantage of all that room. Cleaned the clothes fine but disappointed by how little room there is compared to the dryer
Originally posted on lg.com
Yes, I recommend this product
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So far great
Alicent73
7/6/2022
This is my first compact washer and I must say that I am very pleased with its operation and efficiency.
Originally posted on lg.com
Yes, I recommend this product
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Great product But it leaks
rbetz
6/10/2022
This is a wonderful washer with all the features I wanted to get. The energy efficiency is particularly to be noted. Unfortunately the unit leaks and after two service repair visits no one can figure out where the leak in the unit is coming from. Very disappointing
Originally posted on lg.com
No, I do not recommend this product
Just love my new washer
CMS 11
3/1/2022
Love the looks compact size and features Not to mention the great graphite color
Originally posted on lg.com
Yes, I recommend this product
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One of the best smart washer on the market
rmleiva84
1/31/2022
I really love this smart washer you saved a lot of soft and detergent also leave the clothes really nice. I love it
Originally posted on lg.com
Yes, I recommend this product
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Great compact machine
Marfre
1/26/2022
I bought 5 weeks ago and we are very happy with a very spacious inside and perfect fit for my closet space.
Originally posted on lg.com
Yes, I recommend this product
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Big mistake
Nellieby
1/25/2022
No drum light even though the promotional pictures look like it so be prepared to leave dark small items behind. No printed full length owners manual - maybe I am the only one who reads it but I like to keep it handy near the laundry. Now I have to use my own ink and paper.
Originally posted on lg.com
No, I do not recommend this product