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Samsung - 28 cu. ft. Food Showcase 4-Door French Door Refrigerator in Stainless Steel

3.7 | 170 Reviews

28 cu. ft. Food Showcase 4-Door French Door Refrigerator in Stainless Steel

Name: 28 cu. ft. Food Showcase 4-Door French Door Refrigerator in Stainless Steel
Brand: Samsung
Price: -1.0 USD
Availability: InStock
Rating: 3.7 (170 reviews)

Samsung RF28R7351SR

Features

28 cu. ft. 4-Door French Door refrigerator in a stainless steel finish.
Our Food Showcase provides easy access to on-the-go items, while the FlexZone Drawer offers four temperature settings for storing various food items.
Smart features that allow you to use your phone to monitor your refrigerator remotely.

Quick Specs

Type: Refrigerator
Style: Freestanding
Has Freezer: Yes
Configuration: French Door Refrigerator
Width: 35.75"
Height: 70"
Depth: 34"
Energy Star Rated: Yes
Refrigerator Size: 27.8 (cu. ft.)
Fresh Food Capacity: 15.7 (cu. ft.)
Freezer Capacity: 8.3 (cu. ft.)
Icemaker: Yes
Dispenser: Yes
Counter Depth: No
Sabbath Mode: Yes
WiFi Connected: Yes

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Food Showcase Door

Provides quick access to everyday items while minimizing the loss of cool air.

FlexZone Drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

AutoFill Water Pitcher

A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.

Wi-Fi and Bixby Enabled

Use your smartphone to control the temperature and monitor your refrigerator remotely.

Twin Cooling Plus ®

Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.

Adjustable Shelves

Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.

High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

Easy to Reach Controls

Accessibility (ADA Compliant).

Metal Cooling

The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.

Food Showcase Door Provides quick access to everyday items while minimizing the loss of cool air.

FlexZone Drawer A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

AutoFill Water Pitcher A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

Fingerprint Resistant Finish A special finish to reduce smudges and minimize cleaning.

Wi-Fi and Bixby Enabled Use your smartphone to control the temperature and monitor your refrigerator remotely.

Twin Cooling Plus ® Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.

Adjustable Shelves Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.

High-Efficiency LED Lighting LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

Easy to Reach Controls Accessibility (ADA Compliant).

Metal Cooling The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.

2-Year Parts and Labor Limited Warranty on Ice Maker For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Features

28 cu. ft. 4-Door French Door refrigerator in a stainless steel finish.
Our Food Showcase provides easy access to on-the-go items, while the FlexZone Drawer offers four temperature settings for storing various food items.
Smart features that allow you to use your phone to monitor your refrigerator remotely.

Key Features
Food Showcase	Yes
Metal Cooling	Yes
Ice Max	Yes
FlexZone™	Yes
Wi-Fi Connectivity	Yes
ADA Compliant	Yes
ENERGY STAR® Certified	Yes
Standard Features
External Filtered Water and Ice Dispenser	Yes
FlexZone Drawer	Yes
High-Efficiency LED Lighting	Yes
Surround Air Flow	Yes
Power Freeze and Power Cool Options	Yes
Humidity Controlled Crispers	Yes
Shelves	5
Gallon Bins	Yes
EZ-Open Handle™	Yes
2-Minute Door Alarm	Yes
CoolTight Door	Yes (Auto Close)
Display Color	Ice Blue
Child Lock	Yes
Filter Indicator	Yes
Handles	Flat Handle
Water Filter	HAF-QIN (Included)
Wi-Fi Connectivity	Yes
Twin Cooling Plus®	Yes
Sabbath Mode	Yes
Adjustable Shelves	Yes
Modern Look Design	Yes
Refrigerator Design
Type	4DR French Door
Color	Fingerprint Resistant Stainless Steel
Number of Doors	4
Depth	Regular (30" and above)
Refrigerator Features
AutoFill Water Pitcher	Yes
Humidity Control Crispers	2
Gallon Bins	Yes
Total Bins	6
Drawers	2
Foldable Shelves	1
Fixed Shelves	3
Interior Light	TOP LED(6EA x 2)
Internal Digital Display	Yes
Slide-In Shelf	1
Spill proof shelves	Yes
Fingerprint Resistant Finish	Yes
Water and Ice Dispenser	Yes
Automatic Ice Maker	Yes
Showcase Door	Yes (Metal Cooling)
FlexZone Drawer
Total Capacity (cu. ft.)	3.8 cu. ft.
EZ-Open Handle™	Yes
Temperature Zones	Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone™
Total Capacity (cu. ft.)	3.8
Drawers	1
Temperature Zones	4
Freezer Features
Total Ice Capacity (lbs.)	4.2
EZ-Open Handle™	Yes
Drawer Divider	Yes
Interior Light	Bottom of Refrigerator Door, High Efficiency LED, 1ea
Bins	2
Power
Energy Consumption	755 kWh/Year
Volt/Amps	115V/60Hz/5.0A
Capacity
Total Capacity (cu. ft.)	27.8 cu. ft.
Refrigerator Capacity (cu. ft.)	15.7 cu. ft.
Freezer Capacity (cu. ft.)	8.3 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door	35 3/4" W x 70" H x 36 1/2" D
Product Dimensions without Hinges and Door	35 3/4" W x 68 7/8" H x 29 3/8" D
Product Dimensions with Door without Handles	35 3/4" W x 70" H x 34" D
Shipping Dimensions	38 1/4" W x 75 3/4" H x 36 1/4" D
Net Depth with Door Handle	36 1/2"
Net Height with Hinge	70"
Net Height without Hinge	68 7/8"
Net Depth w/o Door Handle	34"
Depth without Door (in)	29 3/8"
Width	35 3/4
Weight
Product Weight (lbs.)	359 lb.
Shipping Weight (lbs.)	381 lb.
Warranty
1 Year	1-Year Parts and Labor on Refrigerator
5 Years	5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years	10-year Part and 5- year Labor on Digital Inverter Compressor

Quick Specs

Appearance
Type: Refrigerator
Style: Freestanding
Has Freezer: Yes
Configuration: French Door Refrigerator
Dimensions
Width: 35.75"
Height: 70"
Depth: 34"
Features
Energy Star Rated: Yes
Capacity
Refrigerator Size: 27.8 (cu. ft.)
Fresh Food Capacity: 15.7 (cu. ft.)
Freezer Capacity: 8.3 (cu. ft.)
Icemaker: Yes
Dispenser: Yes
Counter Depth: No
Extras
Sabbath Mode: Yes
WiFi Connected: Yes

User Manual

Energy Guide

Download Spec Sheet

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* Documents require Adobe Reader.

Samsung 3 Or More Appliance Rebate

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Receive a 10% back rebate with purchase of 3 or more qualifying Samsung appliances. Rebate form must be postmarked by 5/30/2023.

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Samsung Buy More Save More Delivery and Installation Allowance

Offer Expires: 1/9/2023 to 2/28/2023 | Must be postmarked by: 5/31/2023

Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 5/31/2023.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

62% of reviewers recommend this product.

Love All My Samsung Products

bballmomof2boys 2/13/2022

love my frig. at first i did not want the middle drawer but than read reviews and changed by mind and glad i did. i store my fruits and veggies there as those are my go to snack. love love love the showcase door. comes in handy when it's time for the dogs to eat, open and right there to grab. it is extra but well worth it. one disappointment, it is not finger resistant and i was under the assumption it was. frig was damage upon arrival in the door. samsung is send a new door to replace it instead of replacing the whole thing. there were scratches on the other door when delivered as well, but with the protective cover, they were not there yay!
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

junk

jake 12/19/2021

wow 800 characters isnt enough to describe how horrible this thing is in every possible way. so the cliff notes. ice maker water dispenser wont function properly. frost in places there shouldnt be. doors closing on u when they shouldnt. tries to be trendy but lacks proper function. junk avoid. run. please !!
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Overall good frirg

Kjn6 11/28/2021

the in door water pitcher has a known flaw that samsung reportedly has no known plans to fix. the seam in the plastic is right down the middle front of the pitcher resulting in dribling any time you pour water. in order not to make a mess, you have to go over to the sink and pour. if not, you will have water on the floor or in the refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Overall good frirg

kjnelson61 11/28/2021

No, I do not recommend this product

Design

Features

Performance

Value

Bad investment

Pd20 10/19/2021

there is a reason this model is significantly cheaper than comparable models from other manufacturers. the icemaker froze over repeatedly. what's worse, we endured months of food going bad well before exp date and discovered mold at the bottom of fridge/foul smell. thermometer revealed cooling to 50 degrees as opposed to 33 degrees that it was set to. online research revealed both issues common w this model. samsung sent tech to fix icemaker (no charge) but arrived and discovered seal/cooling system needed repair($357cost), unable to repair the icemaker without making other repair. samsung refused to cover the $357 so cutting our losses and buying a different brand that will last. only samsung we ever owned and will never purchase this brand again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Great Refrigerator, But Shelving Is Hard To Claen

JimM 10/18/2021

great refrigerator and enough space for a family of four. temperatures are right on. the ice maker is noisy as it drops ice into the ice holder. i can hear it from two rooms away when the ice drops. the shelving on the vegetable bins is difficult to clean. wish it had more wifi information other than just temperature.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Just had the left door replaced

tomc 9/25/2021

arrivied a couple of weeks ago with a damaged left door. now i am trying to have my microwave oven fixed (arrived in same set). maybe the gas range will be next one...
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Great Product with Questionable Icemaker

Cdubski 9/22/2021

the refrigerator is a very good, very roomy one, but has a questionable ice maker which has been improved in this edition. when i received it, the tray inside the freezer door at teh top was missing a railing, which samsung has agreed to send me in 10-20 business days. the refrigerator has a door in door feature, useful for drinks, and a water pitcher built in that automatically fills with cold water. very handy. it also has ice and water from a built-in filter. features are very good.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Worst fridge and company ever

Adam 9/20/2021

bought a new fridge 6 months ago. this is still the floor model at home depot thats how new it is. started off great but now the ice doesnt work and the tray is frozen shut. i called for service but samsung called me back the day of to cancel and offer me a refund of some sort. i tried to obtain a copy of my receipt with no luck. so moral of the story is im out 3k on a brand new fridge and i have to buy a bag of ice every so often and take up more room in my freezer. ill never buy another samsung product again due to poor product and bad customer service.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

price

Mike 9/12/2021

good frig with the exception of the ice maker. water leaks around it and causes it to freeze up and stop working. other than the ice its a great appliance.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

So Far So Good

Clownfish 8/23/2021

we have had the fridge for about 1 month. so far so good. my only complaint is i wish it was a little bigger. our previous fridge was the same outside dimensions, but was 29.8 cubic feet inside. 2 cubic feet makes a huge difference. if the interior had more storage space, then i would have given 5 stars. as long as the ice maker doesn't break then i will be happy.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Almost Great Refrigerator

David 8/21/2021

only a month in, we are generally happy with the fridge. love the metal cooling panels - helps hold temperature. grade a love the quick access front door (not the showcase model) grade a love the freezer section. grade a love the cool drawer. grade a love the 10 lb/day icemaker, though the ice crusher is not great. grade b the lighting is ok when fridge not full. grade c hate the shelf positions. grade d hate the bottom front lack of screen - with 2 cats, keeping hair out is important. grade f
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Refillable pitcher, easy access door

teddyballgame 8/1/2021

i totally love the refillable pitcher, the easy access door for bwverages at my fingertips and the alide shelf for horderves. so handy. great design .
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Not too happy so far

Jeff 7/26/2021

we bought this fridge for our newly renovated kitchen. we like the looks and storage options in-store. unfortunately, we've already had to get the ice machine fixed and we've only had it for less than two years. and now, the water pitcher it comes with now leaks. so, when i try to use the auto-fill pitcher, it drips everywhere.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Not worth the headache

Michael 7/12/2021

we have had this fridge for a year and a half and now have to spend $500 to replace the entire ice maker because of a faulty design that apparently is a common issue across samsung models. within the first 6 months we had to have someone come out to fix the ice maker because the basket was frozen into the maker itself and could not be fixed. now the ice maker will not produce any ice and after having a technician out we were told the control board and fan need to be replaced because of a design flaw that allows water to be blown around and ruin the board. never imagined spending 25% of the cost of the fridge within the first 2 years owning it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Ice machine has broken twice , difficult to clean

Sudarshan 6/28/2021

the ice machine has broken twice now. also it's very difficult to clean under the glass ..it is a cumbersome process.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Ice Maker Issues

Charlie 6/15/2021

every month the ice maker would jam up because ice build up. we successfully cleared the jam and chip the ice out. the last time in the middle of covid quarantine we could not get the tray out, even after running the ice maker defrost cycles. so we used steamer to try and free the tray enough to get it out with no luck. so then we resorted to a hair dryer(which apparently voids the warranty) although there is no warning label and not clearly stated in the owners manual. so after clearing the ice jam we noticed we could not close the ice tray because the liner deformed. so now we are stuck with an expensive refrigerator that cannot make ice as samsung says "it is not repairable." also the water pitcher leaks as you pour including the replacement one that was sent.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Love it!

Austin 3/5/2021

reading some of the reviews i was a bit worried, but man i love this fridge so much. the water jug is so handy and we are using the middle drawer to keep drinks super cold. i love the door in door, and we have not had any issues at all with the fridge. the delivery guys from lowes were top notch, and just have had a great experience so far.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Great fridge, horrible icemaker

Kismits4boys 2/15/2021

icemarker has been frozen and unuseable for 7 months. force defrost doesnt work. extremely long running problem for the brand and they dont seem to care to fix it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Fits it all

KSRE 1/20/2021

this refrigerator is amazing. it fits everything and then some. i love the sliding shelf so that i can put smaller items in the back and more space for taller items. it would get stars if the darn water pitcher didn't leak. yes, it is annoying but it doesn't stop me from using it every day. i can only hope that they eventually fix the leak and send new ones out to those of us with the leaky pitcher.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

FIX MY FRIDGE

E200 1/10/2021

we bought a $3000 fridge. within 48 hrs it broke. i've called multiple times & was transferred to different ppl that said they'd call me back & never did. after ~16 calls & getting transferred from person to person i finally got a tech out here. he took a pic of the serial # & receipt which i provided 3 times & left! the next day i got a msg from samsung saying it'll offer $1800 to take the fridge back. i say to that, if you can't stand behind your product for not even two days you shouldn't be selling it. i still haven't got this resolved. we have samsung appliances w & d etc. after this i won't buy samsung again! i work with home owners. if samsung doesn't step up, i might just recommend they not buy samsung!
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Broke immediately after warranty ended

Mrs W 12/31/2020

we've had this fridge for 13 months. immediately after the warranty expired at 12 months, the automatic water pitcher started leaking. they want $100 for a replacement. the ice maker freezes itself solid if tou dont constantly use it, amd we had to get a software update to the fridge to try and thaw it with an internal heater. we are still waiting on that to work. i cannot believe we paid this much for a fridge for it to have this many issues.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Service repair nightmare

Rum away 12/21/2020

i have owned the fridge for 11 mns, i have been dealing with customer care for at least 5 mns of that time. ice/ice dispensing/ water dispensing/ doors. the only part that has mot been swapped out is the main cabinet.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Goodbye Samsung

USAPaul 12/14/2020

owned for 13 months, ice maker failed and froze over after 5 months, there is now a class action against samsung on this unit – this was repaired under warranty. water jug failed to fill with water and leaks when poured (from day 1) – this was repaired, the jug is a design fault and samsung engineer told me the fix is a rubber band! 13 month later the light fails in the cooler draw and i call samsung to complain and purchase an extended warranty and they would not honor it if you want to buy a great looking refrigerator and you do not care about purchasing an extended warranty and having an engineer know you on a first name terms along with not caring about awful customer services, then this one's for you. goodbye samsung
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Excellent options

Blayne 12/9/2020

We bought this two weeks ago and we couldn't be happier. This model is very quiet, efficient, and keeps temperature really well.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Fantastic Refrigerator with awesome features

NachoAverageAgent 12/9/2020

We didn't want anything too fancy, but wanted something easy to keep organized with plenty of space. This refrigerator did not disappoint, we Bought this fridge about a month ago and LOVE it! The self refilling pitcher is a must have in our house (mysteriously before this, someone always put the pitcher back nearly empty). The flip up shelf and roll back shelf make storing the occasional oversized items quick and easy. We find that having a drawer for snacks, meat & cheese keeps the kids from standing with the doors open trying to decide what they want. Oh and the showcase door is where we keep Milk, OJ, Creamer & sandwich spreads. With this feature we rarely open the main refrigerator doors saving tons of energy. I have already recommended this refrigerator to a few of my real estate clients!
Originally posted on Samsung.com

Yes, I recommend this product

Incentivized Review

Design

Features

Performance

Value

Great features love the fridge.

Ponch 12/9/2020

I bought this fridge last month. This is my second Samsung Fridge. I am sold on Samsung for life.
Originally posted on Samsung.com

Yes, I recommend this product

Incentivized Review

Design

Features

Performance

Value

Great Refrigerator

Bucky 12/9/2020

i have to have matching appliances and was deciding between bosch, whirlpool and samsung. absolutely love our samsung kitchen! the refrigerator is huge, the flex zone is great, and can't say enough about the water picture that automatically refills. this is by far my favorite refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Ice Maker froze solid, full replacement

JDno_ice 12/7/2020

After a few months, the ice maker froze into a solid block of ice. This is due to a default in the way the inbound water line is designed. Required defrost and replacement. Was still under warranty. Of course, customer care never told us we needed to defrost prior to technician visit. Hence a total of 4 weeks without use of the ice maker. We still like the fridge and design, but worried on long-term durability.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Mostly Love It

Ginabug 11/21/2020

favorite feature is the self re-filling pitcher! i really like the center drawer with the option to change the temperature. one peeve is the shelf spacing. i have a large family and we always have multiple gallons of milk, juice, tea, etc and there is not enough vertical space to store them unless the top shelf is pushed up. this renders the top shelf space useless. the shelving on the doors is also a bit odd. other than that, it's seems to be a beautiful and great working fridge.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Nice unit but water pitcher leaks

TadG 11/12/2020

purchased this back in september. really like all the options. ice maker working fine so far so we will keep fingers crossed. water pitcher started leaking while pouring after first month and we dealt with it. ordered replacement which showed up yesterday and it leaks right out of the box. tried to contact samsung through facebook today. initially no response for 20 minutes. then jon reached out to me. i explained the situation and the only response was to send another pitcher. when i said reading other reviews showed that was not a fix, i never heard back from him. he just left the conversation.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Great Refrigerator but problem ice maker

PianoBilly 11/11/2020

this is a great refrigerator with what appears to be a flawed ice maker design. the ice maker was replaced under warranty after six months of use. now, four months out of warranty we are having issues with the ice maker leaking water, icing up and failing. was able to correct it myself this time but feel that there should be a recall for this issue as i know that may users have experienced this problem.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Spacious, however...

Ronald 11/11/2020

Everything is good except the ice maker. I've already had it serviced once and is expecting the technician tomorrow to fix it again. Apparently this is common in Samsung refrigerators. The good thing though, customer service is on point!
Originally posted on Samsung.com

No, I do not recommend this product

Incentivized Review

Design

Features

Performance

Value

Too many issues

JLC31 11/11/2020

I've had to request service for the same issue twice - we haven't had the refrigerator for a year yet.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Freezer works

Tina K 11/5/2020

i hate that the freezer is taking up space inside the fridge. the unit shorted out less than a year since i bought it. i had mailed in my warranty information that was conveniently lost. disgusted with this samsun purchase. i loved the concept of the quick open door and that is great, so is the freezer space. but very disappointed that warranty is not honored.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Problem with ice dispenser door.

Adam 10/27/2020

do not buy. when the warranty expires, it will make all different problems. mine was that the ice dispenser door keeps on opens and closes. because of that, it will not dispense water nor ice, and the sound drives me crazy. and it happens when the warranty expires and samsung pro is not willing to help you with it other than hooking me up with a local repair person.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Great Features and Overall Product

Family guy 10/22/2020

I bought this refrigerator directly from the Samsung website and delivered in four days. Shipping was fast and easy, and the delivery guy installed it with no issues. I absolutely love the multi door and window feature, as well as the auto filled water pitcher. Great size and storage space. Would definitely recommend purchasing this refrigerator!
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Excellent

Jeff 10/14/2020

absolutely love this frig. bought this to replace our 30 year old kenmore and am extremely happy with it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Iice maker freezes up and water pitcher leaks

Mike 10/11/2020

there are many things to love about this refrigerator. the interior layout is excellent. the quality feel of the drawers, doors, etc is all top-notch. unfortunately, the ice maker falls short compared to the rest. it is so bad that i would not buy any samsung refrigerator again. these are common issues that happen to everyone. lots of youtube videos showing the problems. the ice maker leaks air and that lets in humidity, which then freezes inside. it accumulates so much that you can't remove the ice bucket, and eventually the auger can't turn to dispense ice. you have to put all your food in coolers and defrost the entire fridge for 24 hours just to open the ice maker and clean it out. and the water pitcher leaks when you pour water, making a mess everywhere all the time.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Great refrigerator!

Dale 10/5/2020

Replaced an old model. Love this new one ! Love the self refilling filtered water jug inside the door ! Ice maker in door a little slow, but great features
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Great refrigerator

Blondie 10/1/2020

Is better than expected and could not be happier. Love the size.
Originally posted on Samsung.com

Yes, I recommend this product

Incentivized Review

Design

Features

Performance

Value

Love the look and features

Markb4491 9/22/2020

I bought this fridge just over a year ago and didn't have any problems until the warranty expired. The ice maker defrost drain failed. Luckily I purchased an extended warranty from Lowe's and it was covered. This seems to be an ongoing problem with these refrigerators and a longer warranty would have been nice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Awesome features

KmDinegar 9/18/2020

We bought the fridge back in May. So glad we made this choice. The door in door is great when you only need certain things. The drawer feature is great too!
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Really a 4.5!!

whoknewbc 9/9/2020

First... the positives: The fridge feels solid. We replaced a 5 year old Fridgidair French Door Fridge/Freezer and this Samsung feels 100 times more solid then our old one. The the adjustable shelves are nice and for once, we can stack at least two large pizza boxes without any issues. There's an auto fill pitcher in the left door where we've had fun infusing water with Lemons, Limes, Raspberries and Strawberries every couple of days. The ice maker cranks our plenty of ice and water comes out cold. Other fridges the water sometimes is room temperature or slight chill at best. Plenty of room in the doors for smaller and more frequently used items. The right side quick access to milk and butter is great!! The fridge can also connect to your WiFi to send you issues and alerts. I'm sent a notification anytime the fridge door is left open and the app can review diagnostics. All in all, we are very pleased we purchased this unit. The Negatives: We DID have to call our service as we could not get one of the front leveling legs to adjust. It was seized up HOWEVER service was able to resolve the issue and the fridge is now level. The only other issue we've come across and this is all over their website as others have the same issue, but the auto fill pitcher in the door leaks when poured. We've learned to pour over the sink as the benefit out ways the inconvenience. The Negative:
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Ice maker is horrible

None 9/2/2020

We bought this fridge based on the sales person saying how good it was since we were stuck between 2 choices. Wish we went with the other. The ice maker keeps freezing over like water is just flowing and freezing everywhere. Looked on line this is a common issue. The fix is to put silicon between the ice maker unit and the fridge wall to seal up the area. Also other small issues with it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

Features

Performance

Value

Great appliance

JOHNNY 9/2/2020

My wife and my self loves how practical is the refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Nice look and features

Deep1983 9/1/2020

I really like this refrigerator for showcase door for to put mostly used items during the day (without opening whole door), metal cooling and flexzone to put those food items that needs different temperature than main one.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value

Spacious Refrigerator with Excellent Features

ShoppingMaven 8/30/2020

This refrigerator is so well designed that it uses every inch of interior space. The flex door is great for frequently used items like eggs and cheese and the two stage French door on the top right provides convenient access items in the shelves of the door without fully opening the door. I believe this helps with energy efficiency. I feel the engineers really out did themselves with their thoughtful design features. The speed chill feature is amazing. I couldn't believe how quickly it got to desired temperatures when it was initially delivered. The only disappointing feature is the water dispenser. It would be nice to have auto fill features and I am also surprised how quickly spots form on the press plate and bottom and often it needs to be cleaned. All in all, the other features make up for this shortcoming.
Originally posted on Samsung.com

Yes, I recommend this product

Design

Features

Performance

Value